Privacy Policy
Last Updated: September 26, 2023
At Elliptical Studios, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our games and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1 Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
1.1 Personal Information
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Date of birth
- Billing and payment information
- Mailing address (for physical goods or tax purposes)
1.2 Device and Usage Data
We may also collect information on how the services are accessed and used ("Usage Data"). This Usage Data may include information such as:
- Device's Internet Protocol address (e.g., IP address)
- Browser type and version
- Operating system
- Device identifiers
- Pages of our services that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Diagnostic data
1.3 Game Data
When you play our games, we may collect:
- Game progress and achievements
- In-game purchases and virtual items
- Player statistics and rankings
- Gameplay preferences and settings
- Interactions with other players
- Crash reports and performance data
1.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2 How We Use Your Information
Elliptical Studios uses the collected data for various purposes:
Service Provision
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features
- To provide customer support
Analytics & Improvement
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To improve and develop new features
- To analyze player behavior and preferences
Security & Legal
- To prevent fraud and abuse
- To comply with legal obligations
- To enforce our terms and conditions
- To protect our rights and property
Communication
- To send you important notices
- To provide news and updates
- To gather feedback
- To respond to your inquiries
3 Information Sharing
We do not sell your personal information. However, we may share your information in the following situations:
3.1 Service Providers
We may employ third-party companies and individuals to facilitate our services ("Service Providers"), to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Hosting & Infrastructure
Cloud service providers that host our games and services.
Analytics
Tools that help us understand how our services are used.
Payment Processing
Secure payment processors for transactions.
Customer Support
Platforms that help us manage user inquiries.
3.2 Business Transfers
If Elliptical Studios is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
3.3 Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users or the public
- Protect against legal liability
3.4 With Your Consent
We may share your information for any other purpose with your consent.
4 Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our Security Measures Include:
Encryption
Data is encrypted in transit using secure protocols (TLS/SSL).
Access Controls
Strict access controls limit who can access your data.
Regular Audits
We regularly review our data collection and processing practices.
Data Minimization
We only collect the data we need to provide our services.
5 Children's Privacy
Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
For Parents
We encourage parents to be involved in their children's online activities. If you believe your child has provided us with personal information, you can:
- Review the personal information we have about your child
- Request deletion of your child's information
- Refuse further collection or use of your child's information
To make these requests, please contact us at privacy@ellipticalstudios.com.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding children's privacy. Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent.
If you have any questions about our practices regarding children's information, please contact us at privacy@ellipticalstudios.com.
6 Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Restrict Processing
Request limitation of how we use your data.
Right to Data Portability
Request a copy of your data in a machine-readable format.
Right to Object
Object to certain types of processing of your data.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
7 Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notification of Changes
For significant changes to this policy, we may also notify you through email or a prominent notice on our website, and/or by other means of communication such as in-app notifications.
8 Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email
For general inquiries:
For data protection inquiries:
By Mail
Elliptical Studios Inc.Attn: Privacy Officer
123 Game Dev Street
San Francisco, CA 94103
United States
Have Questions About Your Data?
Our privacy team is here to help with any questions or concerns you may have about your personal information.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as soon as possible.
6. Your Choices
You may:
- Update or correct your account information
- Opt-out of receiving promotional communications
- Request deletion of your account and data
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Elliptical StudiosPrivacy Team
123 Game Dev Street
San Francisco, CA 94103
Email: privacy@ellipticalstudios.com
By using our services, you acknowledge that you have read and understood this Privacy Policy.